Welcome to the Arabella's Shop Policy Center. Here you can find the information you need before shopping, including how orders are processed, returns and refunds, promotional discounts, and the use of your personal information. The policies below form part of the conditions for using our store and purchasing products.
Shopping & customer policies
- Terms of Service — product information, orders, payments, customer responsibilities and legal terms.
- Shipping & Delivery Policy — destinations, shipping costs, tracking, supplier fulfillment, customs, and delays.
- Return & Refund Policy — our 30-day return request window for eligible items, condition requirements, exclusions, return costs and refunds.
- Discount & Promotions Policy — ARABELLA10, stacking restrictions, sale prices and promo refunds.
- Privacy Policy — information collected, how it is used or shared, and your privacy rights.
- Your Privacy Choices — manage applicable data-sharing opt-outs.
- Contact Us — contact us with questions, complaints or requests for assistance.
Current promotion
The discount code ARABELLA10 currently provides 10% off eligible order merchandise at checkout. It cannot be combined with other discounts and has no announced expiration date at present. Review the full promotion terms and ensure your discount is applied before you place your order.
Questions before ordering?
Email support@arabellasshop.us or use our contact page. We recommend reading shipping and return details before making a purchase, especially for products fulfilled by different suppliers.
Last reviewed: October 19, 2026. Policy content may be updated for future orders and to comply with applicable laws. Customer statutory rights are preserved.
Business Contact Information
Arabella's Shop
Business mailing address: 57 Metropolitan Ave, Brooklyn, NY 11249, United States
Business phone: (943) 262-7074
Customer support email: support@arabellasshop.us
For merchandise returns, please request authorization and the correct return destination before shipping anything. This business contact address is not an authorized return address or advertised retail pickup location.