Shipping & Delivery Policy

Last updated: October 19, 2026

Thank you for shopping with Arabella's Shop. This Shipping & Delivery Policy explains the choices, shipping costs, processing and delivery arrangements for orders.

1. Where we ship

Shipping is offered to destinations available at checkout for your particular order. Availability depends on the item, supplier and destination. We use several fulfillment profiles and partners, so not every product can necessarily be delivered to every country. If no delivery method is offered for your destination at checkout, please contact us before purchasing.

2. Shipping methods and charges

Available shipping methods may include Standard, Express, and Free Shipping depending on your cart and shipping address. The delivery methods, charges and any displayed estimates at checkout are the terms applicable to that order. Free shipping is offered only where the item and destination qualify; it is not a general promise that all merchandise ships free. Carrier prices and methods may change for future orders.

3. Processing and dispatch

Orders must be verified, prepared and handed to a carrier before they are shipped. Processing varies with inventory availability, supplier, warehouse, weekends and holidays. We do not advertise a universal processing promise for all products. Any specific ship-by date or handling period displayed on the product page, during checkout, or in your order communication takes precedence.

Under applicable U.S. rules, where no shipment timeframe is stated, a seller generally must have a reasonable basis to ship within 30 days. If we cannot meet an applicable promised or legally required ship-by date, we will provide the legally required delay, cancellation and refund options. Contact us if your order has not been dispatched as expected.

4. Delivery estimates

Transit and delivery estimates are not guarantees. Carrier service interruptions, address problems, customs procedures, busy seasons, extreme weather and circumstances outside our reasonable control can affect arrival. When available, tracking details are sent with shipment confirmation or made accessible through your order status.

5. Multiple shipments and suppliers

Items from the same cart may be fulfilled by different suppliers or warehouses and arrive in different parcels on different dates. Partial delivery does not necessarily mean the rest of the order has been canceled. We will communicate any item cancellations or availability issues.

6. Your shipping address

Please confirm your shipping address, apartment/unit number, postal code and contact details before submitting your order. Contact us immediately if anything is wrong. We cannot guarantee an address change once a package has been dispatched. If a shipment is returned to sender, we will review options and actual shipping charges with you; mandatory consumer remedies still apply.

7. International orders and customs

For any orders accepted outside the United States, local customs, import taxes, duties, clearance charges or brokerage fees may apply unless specifically collected at checkout. The recipient may be responsible for such fees under local law. Customs delays and import requirements are outside the carrier's ordinary transit estimate.

8. Problems, non-delivery and damaged parcels

If an order is delayed, missing, incorrectly delivered or damaged, contact us with your order number and, where available, photos and tracking details. We will investigate and offer an appropriate resolution under applicable law and our Return & Refund Policy. Rights for unshipped orders and undelivered goods are not excluded by shipping estimates.

9. Contact

Email support@arabellasshop.us with your order number for shipping questions.